Vincci Consulado de Bilbao

Everything, was great. Excellent location, staff really pleasant, comfortable room and bed, great night’s sleep and I would advise you add breakfast as that was really tasty and served on the terrace overlooking the Guggenheim. One of the best stays for a while and I think really well priced for location and quality

Very welcoming and helpful staff generally. Welcome drink upon arrival, helped us with suggestions for restaurants and attractions to visit, lent us umbrellas etc! Breakfast buffet great and could book on the day no hassle. (Didn't pre-book as part of package so allowed flexibility) Nice terrace area with views of river, bridge and Guggenheim. Room very clean and comfortable size (junior suite). Welcome treats in room was a nice touch and special bath and toiletries for toddler. Good location to visit main attractions and near bus to airport, trams etc. Everything very walkable.

A good hotel but I’d advise travellers who are not good sleepers not to book a room on the street side on a Thursday, Friday or Saturday night as there is a night club opposite open until 6 am (8am on Sunday morning!) and revellers come out to smoke and shout at each other and eventually make their way noisily home. Having said that, the duty manager at the hotel could not have been more solicitous and helpful when I mentioned having a poor night due to the noise and moved us next night to a quieter room. The breakfasts were excellent. If it was not for the noise issue I would have given top marks.

The perfect location in the heart of the city, close to all the main tourist destinations (the Guggenheim is about 4 minutes walk away), wonderful views across the river and the bridges, sited on the walkway along the river to the Old Town. Myriad Pintxos bars are within a short walk, so you never need go hungry! Friendly and helpful staff right across the hotel (Reception, Bar and Restaurant), who took time to give us all the information about the city (things to see, places to eat, where NOT to go) we needed. Also, if you have a car, make sure you pre-book the underground car parking. An absolute Godsend. Restaurant was really nice, it's not cheap, but the quality of food is good and the staff are excellent.

Fantastic riverside location on the steps of the Guggenheim. Greeted by a glass.of cava in open, modern lobby with comfortable bar area. Top marks on accessibility. I was in a wheelchair and everything was easily accessible. Good restaurant where dinner came with complementary amuse bouche and lovely fresh food, cooked to order, yummy.